Most people are not aware that they have the right to have their vehicles repaired at the facility of their choice regardless of what they may otherwise believe. Sometimes people are misled into the notion that if they bring their vehicle to a shop other than a "preferred shop" or "DRP" shop provided by their insurance company, their vehicle will not be guaranteed by the insurance company. Ultra Collision guarantees EVERY repair. We don't rely on insurance companies to guarantee our work. Besides, insurance companies are not in business to guarantee our work. That's our job!